HQ Mail Hub Technician (Headquarters, Chelmsford)

Location of Role: Chelmsford 

Advert Closing Date: 13/07/2026 

Starting Salary: £25,242.00 (pro-rata for part-time vacancies)

Part/Full Time: Full Time and Part Time Hours Available 

Contract Type: Permanent 

Working Pattern: Mon-Fri 

Weekend/Evening Working: No 

The Mail Driver plays a vital role in supporting the operational effectiveness of Essex Police by ensuring the secure, timely, and accurate movement of items across the county. This includes the collection and delivery of exhibits, letters, parcels, and other sensitive materials such as cash and controlled substances, all handled in line with strict procedures and evidential standards.

The role is based out of our Headquarters Chelmsford site and requires travelling to multiple police sites and partner locations, maintaining a reliable and efficient delivery schedule while upholding the highest levels of integrity, confidentiality, and professionalism. The Mail Driver is critical in supporting key functions such as Digital Forensics, Property Services, and Crime Scene Investigation, helping to maintain the flow of essential materials that underpin investigations.

In addition to driving duties, the role is based within the Mail Hub, where responsibilities include franking outgoing mail, sorting incoming deliveries, and ensuring items are logged, tracked, and distributed correctly. The postholder will also engage with internal customers, providing a professional and helpful point of contact for mail and logistics enquiries.

This is a hands-on role requiring a flexible, dependable individual who can balance driving duties with operational hub tasks, contributing to the smooth running of a critical support function across the force.

At shortlisting we will be looking for essential evidence of:

• Full UK Driving Licence.
• Ability to use Microsoft Office applications such as Microsoft Word and Outlook.
• Strong understanding of confidentiality.
• Strong organisational and time management skills to manage delivery schedules and workloads.
• Ability to undertake manual handling tasks safely.
• Ability to work independently with a high level of reliability.

In addition, it would be helpful if you could evidence:

• Previous experience in a delivery, logistics, or transport-based role.
• Experience of working in a customer-facing environment.
• Knowledge of handling sensitive or evidential materials.

Our location

This role is based within the Mail Hub at Chelmsford Headquarters. The position is a static role with agile elements to carry out mail routes.

For an informal discussion or further information, please contact Shaun Newman on shaun.newman@essex.police.uk.

For the full job description please click here.

Your application for this role will be shortlisted on the content you provide within the “reason for application” question, within the application form itself. CV’s, covering letters or attachments are not included in the shortlist. Within your “reason for application” answer, please refer to any experience, skills, and abilities you feel you have that will make you suitable for this role, based on the role criteria stated in the job advert or job description. Please provide as much detail as possible as insufficient content may mean you do not meet the shortlisting criteria, however please note this question is limited to 9000 characters and this system will count spaces and blank lines as characters. This count may differ from the Microsoft Word word count function therefore you may wish to use a different online character counter to check the characters used.

Depending on your current vetting level and security clearances, you may be required to complete additional vetting information during the recruitment process.

Kent Police and Essex Police welcomes applications regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, sex, or employment status.

Please let us know if you require extra support at any stage of the application process, or for further information regarding this position, please email us at recruitment.business.services@ecis.police.uk stating ‘Application Support and Adjustments’ in the title of your email. Alternatively, you can call us on 01245 452833. Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so.

If you’re not from the UK, you must be a resident in the UK and have lived here continuously for the last three years. You must also be free from restrictions with indefinite leave to remain. If you’re from the UK you must have lived here continuously for the last three years. This doesn’t apply to those serving abroad in the British Armed Forces.

As a Disability Confident Leader we:

• Have subjected our Disability Confident self-assessment to external challenge and validation.
• Are taking an active leadership role in encouraging and helping other employers on their journey to becoming Disability Confident.

Diversity, Equality and Inclusion are central to the values of our organisation. At Essex Police we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work.

Through the dedicated commitment of our support networks, DE&I team and wider HR departments, we are on a journey to embed our DE&I commitments, ensuring Essex Police is an employer of choice; where everyone feels included.

Essex Police and Kent Police are an equal opportunities employer. Communications may be recorded for monitoring purposes.