Security Systems Administrator (Headquarters, Chelmsford/Office Based Agile Worker)

Location of Role: Chelmsford 

Advert Closing Date: 17/06/2025 

Starting Salary: £24,219.00 (pro-rata for part-time vacancies)

Part/Full Time: Full Time 

Contract Type: Permanent 

Working Pattern: Mon-Fri 

Weekend/Evening Working: No 

An exciting opportunity has arisen to join to the Security Systems team as an Administrator.

As a Security Systems Administrator, your role will be to undertake a range of clerical and administrative duties to support to the Security Systems Office. You will update and maintain alarm records to make certain of their accuracy and compliance with of the National and Essex Police Policy. You will be responsible for issuing invoices and ensuring payment is received. You will maintain and update the Essex Police Command and Control system (currently STORM) with essential location comments, new addresses and staffing changes. You will be required to speak to and email members of the public, alarm industry employees, and Police Officers to deal with their enquiries and concerns. 

We are looking for someone who can work within a small team. You must be methodical and accurate in their work, as they will be inputting and verifying a vast amount of critically important data. You must comply with and enforce Security Systems policy and Data Protection laws. The role involves using a range of computer programmes which the candidate is unlikely to be familiar with, therefore the ability to learn these systems with one to one support is essential. Within the first few months you will be expected to attend a three day nationally run Security Systems Administrator course which will be fully funded including travel and accommodation.

Applicants are to provide evidence of:

• Your previous work background, with a particular focus on data accuracy and data security.
• Strong written and verbal communication skills because you will be required to provide advice and guidance to industry experts, members of the public and policing colleagues of all ranks.
• Your experience and knowledge of Microsoft Office products such as Excel, Word and Outlook.

The Security Systems Department is located on the Essex Police Headquarters site in Chelmsford. This role is office based agile working, which will allow the opportunity for some working from home once sufficient training has been given.

Working hours are 8am to 4pm Monday to Friday, there is scope for some flexibility around start and finish times. No weekend or Bank Holiday working is required.

For further information about the role please contact Security Systems Manager Jan Toomey via email at SecuritySystemsOffice@essex.police.uk.

For the full job description please click here. 

Your application for this role will be shortlisted on the content you provide within the “reason for application” question, within the application form itself. CV’s, covering letters or attachments are not included in the shortlist. Within your “reason for application” answer, please refer to any experience, skills, and abilities you feel you have that will make you suitable for this role, based on the role criteria stated in the job advert or job description. Please provide as much detail as possible as insufficient content may mean you do not meet the shortlisting criteria, however please note this question is limited to 9000 characters and this system will count spaces and blank lines as characters. This count may differ from the Microsoft Word word count function therefore you may wish to use a different online character counter to check the characters used.

All of our posts require a level of vetting and security clearance.  During the recruitment process you will be sent vetting information forms to complete. 

Kent Police and Essex Police welcomes applications regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, sex, or employment status.

Please let us know if you require extra support at any stage of the application process, or for further information regarding this position, please email us at recruitment.business.services@ecis.police.uk stating ‘Application Support and Adjustments’ in the title of your email. Alternatively, you can call us on 01245 452833. Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so.

If you’re not from the UK, you must be a resident in the UK and have lived here continuously for the last three years. You must also be free from restrictions with indefinite leave to remain. If you’re from the UK you must have lived here continuously for the last three years. This doesn’t apply to those serving abroad in the British Armed Forces.

Essex Police and Kent Police are an equal opportunities employer. Communications may be recorded for monitoring purposes.

As a Disability Confident Leader we:

• have subjected our Disability Confident self-assessment to external challenge and validation
• are taking an active leadership role in encouraging and helping other employers on their journey to becoming Disability Confident.

Diversity, Equality and Inclusion are central to the values of our organisation. At Essex Police we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work.

Through the dedicated commitment of our support networks, DE&I team and wider HR departments, we are on a journey to embed our DE&I commitments, ensuring Essex Police is an employer of choice; where everyone feels included.